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Do you offer transportation to Muskoka Woods? In the event a guest requires or would prefer Muskoka Woods transportation, we offer a coach service from Yorkdale Shopping Centre in Toronto. We also offer airport service from Pearson International Airport. Please click here for more information. |
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What happens on SUPER SATURDAY? Our front gate opens on Saturdays at 4pm for arrivals between 4-6pm during weeks 1-8. Families are welcome and encouraged to drop their children off at camp. Once you’ve arrived at camp, you can get your child settled in their cabin, meet their counsellor and take a tour of Muskoka Woods. Be sure to enjoy our very own “Muskoka Woods Signature Burger” while grabbing a bite to eat at our BBQ. Then at 6pm, we encourage all families to attend our Opening Day show. Note: For Classic (Week 9) arrival time is between 6-7pm. |
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Can I drop my child off early? No. Muskoka Woods is not prepared to accept early arrivals. Guests should arrive between 4-6pm on Saturdays for weeks 1-8 and between 6-7pm for Classic (week 9). |
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What if my child has to miss a day at camp or arrive late/leave early? If your child has to miss a day or arrive late/leave early, please notify our office in advance. Please note, there is no adjustment in fees or option to make up missed activities. |
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Can my friend or relative pick up my child from camp? If you are planning to have anyone other than those you have authorized on your registration form pick up your child, written permission outlining the details and your signature is mandatory. Those picking up guests should be prepared with photo identification. Muskoka Woods does not release guest information to anyone who is not listed on the registration form as approved by the parent/guardian. |
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When can we email/write/call our child while they are at camp? Mail and email is distributed daily. You may bring mail with you upon your arrival and leave it in the office labeled with the guest's name, age or section and the requested day(s) it is to be delivered. Email sent to guest@muskokawoods.com should include the guest's name and age or section in the Subject line. Please reserve phone calls for more urgent situations as it may not be possible to have guests near a phone at all times |
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Can I expect to hear from my child while they are at camp? Not usually. Guests do not often call parents while they are camp as they are so busy and having so much fun! Guests who experience homesickness are not encouraged to call home as sometimes this may increase homesickness. If you require your child to call home due to an urgent situation, please call the office and leave a message for your child, who will get back to you as soon as possible. |
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What happens if a camper is homesick? Homesickness is a very natural and common occurrence. In our experience, homesick periods are most prevalent at the beginning of the week and usually subside before mid-week. Since calling home often amplifies homesick emotions, our younger guests (7-11 yr. olds) are not encouraged to call home unless parents have notified us otherwise. If you permit your 7-11 yr. old to call home, a staff member will accompany them. If you receive a phone call from your child, we suggest that you focus on the fun they are having and the sports and activities they are learning. |
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What will my child do on the weekend if they are staying for consecutive weeks? Guests staying for consecutive weeks participate in Muskoka Woods ‘Stay-Over’ Program during the day on Saturday while new guests are arriving and the camp is transitioning into a new week. Stay-over guests are supervised by Muskoka Woods staff and participate in a variety of activities such as beach parties, movies, etc.. |
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Do you provide laundry service? Yes. Muskoka Woods offers an optional laundry service to guests staying for consecutive weeks. The cost is $30.00 + GST per week. |
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What do I need to bring to camp? For a complete list of what to bring, please click here |
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What do you do when a child wets the bed? When a guest wets the bed, Muskoka Woods will launder the guest’s bedding on-site. If a guest does wet the bed, Muskoka Woods counsellors are very discreet and sensitive; making it a priority to ensure the guest does not feel embarrassed or upset in any way. Every cabin is equipped with an extra sleeping bag and pillow in the event that bedding needs to be changed. |
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How are special needs cared for? Parents of guests with special needs are asked to contact our Registration Dept. at the Toronto Office so we can discuss how we can best care for your child. |
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Do you have an on-site health facility? Yes. Muskoka Woods has a Health Care Centre that is fully staffed with an on-site doctor and several nurses. In the event of a major injury or illness, Muskoka Woods is located within 30 minutes of a major hospital, and is also equipped with an Air Ambulance landing pad. |
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My child is taking medications. How will this be monitored at camp? Upon arrival at Muskoka Woods please take all medication to the Health Care Centre. Our medical staff have daily ‘Clinic’ times in which all medications can be administered. Be sure to take the time to meet our medical staff. Should it be necessary for our doctor to prescribe special medication or provide services and supplies not covered by OHIP, parents will be billed for the cost of such medication and supplies. |
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What health and safety standards are followed at your camp? Muskoka Woods is accredited by the Ontario Camping Association (OCA) and complies with all standards set forth by the OCA. Muskoka Woods staff members also undergo a Staff Development Week in which they are instructed on emergency procedures, first aid, behavioural awareness and caring for children. |
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Do you accommodate specific dietary needs? Yes. Upon registration, please specify your child’s specific dietary needs. |
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Can my child bring his/her own food to camp? Guests are permitted to bring peanut/nut free snacks to camp. Please do not send your child to camp with any snacks that contain nuts, traces of nuts or are made with peanut oil. |
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How are behavioural issues handled? Muskoka Woods Senior Leadership Staff are knowledgeable and experienced in how to handle behavioural situations. Our staff make it a priority to ensure all guests at Muskoka Woods have a safe and positive experience. In the event a behavioural issue does arise, our staff will evaluate the situation, and take appropriate action with the guest(s) directly involved, while making every effort to not interfere with the experience of other guests participating in the cabin/activity. |
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How old are your Counsellors? Typically our Counsellors are university aged students, with the youngest being approximately 17 years old. |
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What happens to my child’s program if it rains? Muskoka Woods has a rainy-day program in place in the event of rain and/or extreme weather. Guests will participate in a variety of indoor activities in lieu of their regularly scheduled activities until the weather clears. There is no adjustment in fees for rainy/extreme weather days. |
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What does it mean that you are a ‘Christian Camp’? Muskoka Woods is a non-denominational Christian sports resort welcoming guests of any race or creed. Summer guests participate in a variety of sports and activities, as well as discussion groups and multimedia events that communicate a message based in Christian values and beliefs with the goal of developing their character and potential. |
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Can I bring my cell phone, iPod, etc, to camp? Guests are encouraged NOT to bring valuables to camp. Policies are in place to discourage guests from entering other guest cabins. Since it is impossible for Muskoka Woods to guarantee that theft or losses will not occur, we strongly advise that belongings be secured in a lockable suitcase or trunk. Muskoka Woods does not assume responsibility for lost or stolen articles |
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Do you have a family discount? No. Muskoka Woods does not offer a family discount at this time. |
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Does my child need to bring money to camp? No. Your child does not need to bring money to camp. Upon registration, you will be given the opportunity to allocate spending money for your child’s Trust Account, which can be used to purchase treats, camp clothing and souvenirs at the Muskoka Woods store. Though some parents prefer to set up their child’s trust account upon arrival at camp, we highly recommend that you set up a trust account for your child(ren) in advance in order to avoid lineups. Also, at any time during your child’s stay, you may add funds to their trust account by phone and charging it to your credit card. |
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What is your cancellation policy? For cancellations before May 1, 50% of the deposit is non-refundable. For cancellations after May 1, up until 30 days prior to expected arrival, 50% of total fees are non-refundable. Within 30 days of scheduled arrival, the full registration fee is non-refundable unless a medical certificate accompanies the request. Please note that there is no adjustment in fee when a guest arrives late or leaves early. Substitution of another guest will not be permitted under any circumstances. This policy includes cancellations as a result of commitments and opportunities (i.e. sports tournaments, tryouts, travelling, summer school, etc.). |
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How soon should I register? Registrations are on a first-come first-serve, so guests are encouraged to register early as some activities and weeks fill very quickly. Click HERE to register. |